Featuring Michael Pace, The InterContinental Mark Hopkins Hotel (IHG)
Featuring Chip Rogers (AHLA), Amanda Gray & Raul Moronta (Remington), Matt Gorman (Upshift) and Peter Ricci (FAU)
Plus: No-points Loyalty by Ennismore, Building an Airbnb, and more
Plus: Taylor Swift effect, infuriating tech, Zoku team bonding & more
Plus: CitizenM's designer on a new project, talent disruption, and updates from our community
Plus: Accor's top digital exec on tech, HITEC recap, and what to do if you hit a plateau
With Denise Dupré, founder and managing partner of Champagne Hospitality
Plus: Jobs data, Commercial collaboration & more
Plus: Vacation reflections + episodes to catch up on
Plus: The GOP squeeze, getting the most out of negative reviews, AI study on guest acceptance
Plus: Inspiring your teams, adventure hotels, low-key design & "Space Cowboy" weekend
Plus: Netflix's new culinary experience, Opening a hotel, Reimagining hostels, Wellness revenues & more