Plus: How one GM prioritizes wellness, starting with himself
I grew up close to this hotel, and itโ€™s probably the reason youโ€™re reading this newsletter today: This is Mackinac Islandโ€™s iconic Grand Hotel. Everyโ€ฆ
Plus: The next era of brand-hotel partnerships
Missed opportunities, the month-long summer trip, and more...
Creative KPIs, certainty, and more....
Plus: Jessica Mellor's reminder for us
Plus: Hospitality as a catalyst for revitalizing neighborhoods
Plus: A masterclass in modern cultural diplomacy
Plus: Patrick Tomlinsonโ€™s better โ€œpillow mintsโ€
Plus: Keeping indigenous culture alive through art
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