Together with Hireology
If you want to get things done in your company, you'll appreciate our guest today, who shares what she's learned about making change happen as she leads 77,000+ people at MGM Resorts.
TOGETHER WITH HIREOLOGY
Research: What Hospitality Job Seekers Really Want
Just like you aim to create and deliver an exceptional guest experience, your hiring process should deliver the same level of care if you want to attract and retain top talent. In a competitive market, standing out to job seekers means creating an easy, engaging candidate experience. But are you meeting their expectations?
Hireology’s The Loyal Hospitality Worker report is based on an exclusive survey of hospitality job seekers today, and in this report you'll discover insights and data on:
Why a fast, responsive hiring process is essential
The importance of a seamless mobile experience
How to leverage the power of referrals
It’s time to make your hiring process as exceptional as your guest experience. Download The Loyal Hospitality Worker report to learn how to attract, engage, and retain the best talent for your hospitality business.
Make Finance Your Friend
Jyoti Chopra // Photo: Josiah Mackenzie for Hospitality Daily
Jyoti Chopra is the Chief People, Inclusion, & Sustainability Officer at MGM Resorts, and today, she shares her experience in getting things done.
The big idea: Building a strong working relationship with your head of finance will help you perform at your best and enable the big changes you know need to happen.
Why this matters: The big challenges we face in hospitality today require bold solutions, and making these happen cannot be done in isolation.
Go deeper: Listen to Jyoti and I discuss this today on the Hospitality Daily Podcast (Apple Podcasts, Spotify), where we cover:
The importance of HR and finance alignment
Real-time workforce data dashboards
Leadership’s role in supporting learning and development
Building a business case for program investments
Takeaways for today:
Collaborate with finance: Partner with your CFO or head of finance to align your goals and objectives with financial strategies, enabling you to make a stronger case for your initiatives.
Use data-driven insights: Implement workforce data dashboards to monitor turnover, hiring, and employee demographics in real-time, allowing managers to make informed decisions.
Promote employee well-being: Consider creating programs like MGM did with their paid sabbaticals to boost retention and show commitment to employees' personal growth.
Back proposals with research: When pitching new initiatives, support your business case with research and case studies to demonstrate ROI and align with industry best practices.
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A few final things:
If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!
If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.
Thank you for reading.
-Josiah
