Together with
I recorded an unfiltered conversation with Kevin Osterhaus on our way to the airport after the Independent Lodging Congress this week - the first time he's shared why he took on leading Hilton's lifestyle brands after the Graduate Hotels acquisition.
Big hotel companies are clearly interested in acquiring lifestyle brands now, and I can't think of anyone better to help us understand what this means than Kevin. He's helped build some of my favorite hospitality brands, and we dove into how he plans to leverage Hilton's commercial machine while preserving the creativity that makes lifestyle hotels special. Whether you're interested in strategy or personal career insights, read on to get a clearer picture of what innovation at scale can look like.
TOGETHER WITH HIREOLOGY
Research: What Hospitality Job Seekers Really Want
Just like you aim to create and deliver an exceptional guest experience, your hiring process should deliver the same level of care if you want to attract and retain top talent. In a competitive market, standing out to job seekers means creating an easy, engaging candidate experience. But are you meeting their expectations?
Hireology’s The Loyal Hospitality Worker report is based on an exclusive survey of hospitality job seekers today, and in this report you'll discover insights and data on:
Why a fast, responsive hiring process is essential
The importance of a seamless mobile experience
How to leverage the power of referrals
It’s time to make your hiring process as exceptional as your guest experience. Download The Loyal Hospitality Worker report to learn how to attract, engage, and retain the best talent for your hospitality business.
Scale Maximizes The Impact We Can Make
Kevin Osterhaus at the INDIE Congress // Credit: Josiah Mackenzie for Hospitality Daily
How do you bring the creative spirit of lifestyle hotels into a global giant like Hilton?
Today, Kevin Osterhaus, President of Global Lifestyle Brands at Hilton, shares why he joined the company after it acquired Graduate Hotels and how he plans to scale lifestyle brands while maintaining their unique identity. Recorded on the go after the Independent Lodging Congress, our unfiltered conversation dives into the strategies and opportunities of operating at scale.
The big idea: Access to a large company's resources and scale enables hospitality leaders to create more opportunities and make a bigger impact in people's lives.
The platform Hilton provides gives us the chance to continue to get people excited about careers in hospitality from a much larger stage.
Why this matters: In an industry where individual properties and smaller groups often struggle with limited resources, the ability to tap into a larger organization's infrastructure can be transformative. What's interesting about Hilton's approach is how they're investing in ways that amplify creative potential - from building a dedicated New York innovation hub to leveraging its commercial engine to help its brands succeed. This gives hospitality leaders like Kevin more tools to focus on what they care about most: developing talent, crafting memorable experiences, and solving the industry's evolving challenges.
Listen now to the full conversation on this on the Hospitality Daily Podcast (Apple Podcasts, Spotify)
If you found this helpful, please forward this email to a friend or colleague who might also enjoy it:
Click here to forward this email.
(Or, if it’s your first time reading this, you can subscribe here.)
You may also enjoy…
Some news from around the industry, brought to you by my friends at 10 Minutes News:
A few final things:
If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!
If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.
Thank you for reading.
-Josiah
