🍍 Why hospitality is “the best profession in the world”

🍍 Staying inspired

Plus: Data-driven ways of driving happiness

🍍 The best hotel amenity?

🍍 Personalized service doesn't have to be complicated

🍍 500,000 opportunities

The impact of F&B on the hotel guest experience

🍍 No excuses

Why this Marine veteran and star chef won’t cut corners on guest experience

🍍 Creating a culture of hosting

"We are training people to be generalist hosts"

🍍 Think like a concierge

Why the Aethos Hotels team uses Whatsapp

🍍 The key to exceptional hospitality

🍍 Learning from sweetgreen

How Benjamin Habbel created a new lifestyle brand

🍍 Defining hospitality

My first podcast 😅

🍍 Always be listening

How The Nantucket Hotel & Resort Became #1 in the US on TripAdvisor