Creative KPIs, certainty, and more....
Plus: Jessica Mellor's reminder for us
Plus: Hospitality as a catalyst for revitalizing neighborhoods
Plus: A masterclass in modern cultural diplomacy
Plus: Patrick Tomlinson’s better “pillow mints”
Plus: Keeping indigenous culture alive through art
Plus: The Grand Hotel Tremezzo’s Italian designer experience
Plus: Elon bought Twitter? Hoteliers vote on what will change
Plus: The Egyptian "Toweligator"
Plus: the Lisbon hotelier who just wants you to dance
Plus: Better minibars
Plus: Microbreaks and H&M's Coachella hotel
