Oct 22, 2021
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4 min read
Plus: Travelers want sustainability (if it doesn’t cost more)
Oct 21, 2021
5 min read
Plus: #MyHospitalityStory and "servitization" in the hospitality industry
Oct 19, 2021
Plus: Accor’s focus on food sustainability; COVID testing as a new amenity?
Oct 18, 2021
Plus: An artist that also works as a bellman - and succeeding with F&B during a pandemic
Oct 12, 2021
3 min read
(For me at least)
Sep 27, 2021
6 min read
Plus: I'll be back in two weeks :)
Sep 24, 2021
8 min read
Plus: What Aman Kyoto can teach us about health and wellness amenities
Sep 23, 2021
11 min read
Plus: Will the travel recovery become a travel revolution?
Sep 22, 2021
9 min read
Plus: Revenue management to address labor challenges, and what Bill Gates’ Four Seasons deal tells us about the future of travel
Sep 21, 2021
Plus: Self-guided art tours at Resorts World Las Vegas
Sep 20, 2021
Plus: Providing guests with "never ending travel," the importance of cleanliness, and more
Sep 17, 2021
7 min read
Plus: Advice for recruiting from San Francisco’s best hotel operator
