🍍 Defining hospitality

My first podcast 😅

🍍 Always be listening

How The Nantucket Hotel & Resort Became #1 in the US on TripAdvisor

🍍 Building systems to scale

Welcome to Hospitality Daily 2.0

🍍 The Golden Age of Operations

🍍 Why hospitality is the best place to be now

(and in the years ahead)

🍍 How Valencia Hotel Group maintains consistent excellence

🍍 7 things I learned from Ace Hotel

thoughts?

🍍 Cutting stress

Plus: How one GM prioritizes wellness, starting with himself

🍍 A lesson in hospitality from Grand Hotel

🍍 Redefining an experience

Plus: The next era of brand-hotel partnerships

🍍 Best ideas from Skift's Future of Lodging Forum, Day 2

Missed opportunities, the month-long summer trip, and more...