Today, we did something a little crazy on YouTube: Live and unscripted, Adele Gutman and I built AI chatbots in ChatGPT and Claude to write hotel review responses.

😅 Read on for my top takeaways from doing this…

TOGETHER WITH HOTEL TECH REPORT

Discover the Future of Hotels and The Technology That Powers Them

If you enjoy the Hospitality Daily Podcast, you’ll love the Hotel Tech Insider podcast - where you’ll find interviews with hotel industry leaders pushing the boundaries of technology to grow their businesses with actionable tools and strategies. It’s run by my friend Jordan Hollander from Hotel Tech Report, and I encourage you to check out some of these recent guests:

• Sven Morné Goosen, COO of YOTEL, on redefining the hotel experience by creating a culture that embraces feedback and change

• Kari Anna Fiskvik, SVP of Technology at Strawberry, on rolling out a chatbot to empower 20,000+ hotel employees 

• Roman Pedan, Founder and CEO of Kasa, on using technology to operate with 70% gross profit margins

Check out the Hotel Tech Insider podcast on Apple Podcasts, Spotify, or YouTube.

The Only Way To Find Out How AI Will Help You is Through Experimentation