Hospitality Daily is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences.
Today, we’re learning from Michael Levie, co-founder of citizenM.
The Big Idea: Sharing your vision and ideas openly attracts partners, team members, and guests - helping you succeed in hospitality.
Why It Matters: Fear of being copied often holds hospitality professionals back from sharing their unique approaches. Michael challenges this mindset:
If they try to copy it, they will still do it differently, so it’s no problem.
By sharing openly at conferences and other public forums, Michael built a reputation for citizenM as a forward-thinking, guest-centric brand.
Want more? Listen to Michael talk more about this today on the Hospitality Daily Podcast (available on Spotify or Apple Podcasts)
Today’s Takeaways:
Share your vision and ideas with your team during your next meeting to inspire and align everyone with your goals.
Write a LinkedIn post about a unique aspect of your business to engage the industry, attract potential team members, and build your brand's reputation.
Plan to attend an industry event and openly discuss your innovative approaches to attract potential partners and collaborators.
Think Ahead: How can you build a culture where openness drives innovation? Consider how sharing your processes might not only attract talent and partnerships but also elevate your influence in the industry.
Scroll down for more resources to help you with this…
A MESSAGE FROM SHIJI GROUP
Watch Now: The Future of Hotel Tech - Integration, AI, and Guest Experience
Just like you aim to deliver seamless guest experiences, your technology stack should work effortlessly behind the scenes. But are your systems working together as efficiently as they could?
Learn from industry experts from Pro-Invest Group, Pertlink, and Shiji Group as they reveal:
Why the “ultimate tech stack” looks different for every hotel
How to balance AI innovation with practical implementation
What successful hotels are doing to measure the effectiveness of technology
Whether you're evaluating your current systems or planning future technology investments, this candid discussion will help you navigate the evolving landscape of hotel technology.
If you enjoyed today’s story, you may also find these helpful:
A MESSAGE FROM JOSIAH
Discover How AI is Being Used in Hospitality Today
AI has quickly become one of the most transformative forces in our world. But what does that mean for you and your work in hospitality?
To answer that question, I’m gathering input from professionals across the hospitality industry and would really appreciate your participation. In exchange, I’ll send you an exclusive summary of what I find in the study. These insights will enable you to compare your experiences with others in hospitality and uncover practical ways to use AI in your work and business in 2025.
If you found today’s email helpful, please forward this email to a friend or colleague who might also enjoy it:
Click here to forward this email.
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A few final things:
If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!
If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.
Katie Cline just interviewed me for the Suite Success Podcast, and I share what I’ve learned so far over my career and building Hospitality Daily. Check it out if you’re interested:
Thank you for reading.
-Josiah
