Hospitality Daily is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences.

Today, we’re learning from Michiel Bakker, President and CEO of The Culinary Institute of America.

The Big Idea: Leadership in hospitality is not about what you can do alone but about enabling others to thrive.

Leadership is not about reminding you of where you fall short but helping you leverage your strengths to contribute meaningfully.

Michiel Bakker

Want more? Listen to Michiel talk more about this today on the Hospitality Daily Podcast (available on Spotify or Apple Podcasts)

Today’s Takeaway: Identify one team member's key strength and commit to reinforcing it the next time you interact. Provide a task or responsibility that aligns with their skill set to empower them to shine.

Think Ahead: How can your leadership style evolve to foster growth at scale? Consider creating systems where every team member can leverage their strengths collectively, transforming your organization into a high-performing team with a shared vision.

A MESSAGE FROM SHIJI GROUP

Watch Now: The Future of Hotel Tech - Integration, AI, and Guest Experience

Just like you aim to deliver seamless guest experiences, your technology stack should work effortlessly behind the scenes. But are your systems working together as efficiently as they could?

Learn from industry experts from Pro-Invest Group, Pertlink, and Shiji Group as they reveal:

  • Why the “ultimate tech stack” looks different for every hotel

  • How to balance AI innovation with practical implementation

  • What successful hotels are doing to measure the effectiveness of technology

Whether you're evaluating your current systems or planning future technology investments, this candid discussion will help you navigate the evolving landscape of hotel technology.

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  • If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!

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Thank you for reading.

-Josiah

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