Hospitality Daily is brought to you with support from Shiji Group, the global hospitality technology leader that helps hotels streamline operations and transform guest experiences.

Today, we’re learning from Michiel Bakker, President and CEO of The Culinary Institute of America.

The Big Idea: To unlock the full potential of hospitality, we must rethink education to inspire, prepare, and retain the next generation of leaders.

Why It Matters: Fewer people are choosing careers in hospitality, and the industry is facing a talent crisis. Michiel believes that this challenge stems from a disconnect in how we communicate the wide range of opportunities in hospitality. From culinary therapeutics to food media, hospitality offers dynamic career paths that extend far beyond traditional roles.

The solution he suggestions? A new model of education that connects people to the industry’s potential and supports them through lifelong learning.

Want more? Listen to Michiel talk more about this today on the Hospitality Daily Podcast (available on Spotify or Apple Podcasts)

Today’s Takeaway: Take a look at how you communicate career opportunities in hospitality. Can you highlight diverse paths, such as food tech or R&D? Revise your messaging to inspire the next generation of talent.

Think Ahead: What role can you play in shaping the future of hospitality education? Partner with schools, create internships, or provide mentorship to spark excitement about careers in hospitality today - and tomorrow.

Scroll down for more resources to help you with this…

A MESSAGE FROM SHIJI GROUP

Watch Now: The Future of Hotel Tech - Integration, AI, and Guest Experience

Just like you aim to deliver seamless guest experiences, your technology stack should work effortlessly behind the scenes. But are your systems working together as efficiently as they could?

Learn from industry experts from Pro-Invest Group, Pertlink, and Shiji Group as they reveal:

  • Why the “ultimate tech stack” looks different for every hotel

  • How to balance AI innovation with practical implementation

  • What successful hotels are doing to measure the effectiveness of technology

Whether you're evaluating your current systems or planning future technology investments, this candid discussion will help you navigate the evolving landscape of hotel technology.

If you enjoyed today’s story, you may also find these helpful:

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  • If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!

  • If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.

Thank you for reading.

-Josiah

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