Hospitality Daily is brought to you with support from Roomza, which helps hotels provide personalized amenities and a guest experience that increases satisfaction, loyalty, and profitability. Learn more >>
It's Thanksgiving Day here in the U.S., and today, I have a special guest to dive into a topic that couldn't be more fitting for this holiday: gratitude. Brian Proctor is the principal at Leeds Hospitality Group and hosts one of my favorite podcasts, Tuesday's Thanks, a show dedicated to exploring gratitude through the lens of hospitality and the career journeys of leaders in our industry. Today, we explore why Brian started his podcast, the role of gratitude throughout his life and career, and the insights he's gathered from more than 130 conversations with industry leaders. Let’s get into it…
TOGETHER WITH ROOMZA
Meet Roomza: Your Partner in Personalization
Ready to welcome premium travelers who value experiences over discounts and are ready to pay more for tailored stays? Roomza helps you stand out with curated personalization that boosts revenue. They provide everything you need, including a free Hotel Personalization Starter Kit with Dyson and Theragun equipment.
Spots in their exclusive pilot program are limited. Learn more and apply now.
Gratitude Drives Hospitality
Brian Proctor
Today, we’re learning from Brian Proctor, Principal at Leeds Hospitality and host of the Tuesday’s Thanks podcast.
The Big Idea: Gratitude can transform your leadership, your teams, and your life.
Why it Matters: In an industry built on service, leaders who practice frequent and intentional gratitude create stronger teams, open more doors for others, and build lasting professional relationships.
Go Deeper: Listen to Brian and I discuss this today on the Hospitality Daily Podcast (Apple Podcasts, Spotify).
If you found this helpful, please forward this email to a friend or colleague who might also enjoy it:
Click here to forward this email.
(Or, if it’s your first time reading this, you can subscribe here.)
You may also enjoy…
A few final things:
If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!
If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.
Thank you for reading.
-Josiah
