Together with
Today, we’re learning from Anthony Torres about why F&B is more than a nice-to-have at a hotel—it's a dynamic piece of the business with huge potential.
TOGETHER WITH HIREOLOGY
The Recipe for Successful Hotel F&B Hiring
Just like you strive to create exceptional dining experiences for your guests, your hiring process should deliver the same level of excellence to attract and retain top food and beverage talent. In today's competitive market, standing out to job seekers means understanding exactly what they're looking for. But do you know what motivates F&B professionals to choose—and stay with—hotel restaurants over other opportunities?
Hireology's exclusive Hotel Food & Beverage Hiring report reveals compelling insights from F&B job seekers, including:
Where hotel restaurants rank among preferred work environments for F&B professionals
How Generation Z and Millennials view careers in F&B
What makes candidates choose one offer over another (beyond salary)
It's time to make your hiring process as refined as your culinary offerings. Download the Hotel Food & Beverage Hiring report to learn how to attract, engage, and retain the best talent for your F&B operations.
F&B Can Power Your Hotel’s Profits
Anthony Torres // Photo by Josiah Mackenzie for Hospitality Daily
The big idea: A well-managed F&B operation can enhance a hotel’s profitability, guest loyalty, and brand reputation.
Why this matters: Food and beverage offerings can provide hospitality businesses with a range of benefits:
Improves Brand Perception: Unique, well-run F&B concepts can strengthen a hotel’s brand, attracting both hotel guests and locals, which boosts the property’s reputation as a destination.
Provides Competitive Differentiation: Innovative and well-executed F&B concepts help hotels stand out in a competitive market, offering experiences guests can’t get elsewhere.
Enhances Guest Satisfaction: F&B can elevate the overall guest experience, making hotels more compelling destinations and encouraging guests to stay and dine on-site.
Increases Revenue Opportunities: A strong F&B offering captures revenue that might otherwise go elsewhere.
Advice & Takeaways:
Understand F&B Complexity: Recognize that F&B’s unpredictable costs and fluctuating demand differ significantly from room revenue. Staffing, product sourcing, and external factors (like weather) require nimble, experienced management.
Track Key Performance Indicators (KPIs): Use metrics like the capture ratio to gauge how well F&B serves hotel guests versus external patrons. Guest experience scores, drawn from multiple sources (in-house surveys, dining platforms), provide a holistic quality measure.
Look Beyond (Only) Direct Contribution: Assess the broader value of F&B within the hotel’s total profitability rather than isolating each outlet’s P&L. Unified financial goals can better align departments.
Invest in F&B Expertise: Skilled F&B leadership is critical for managing costs, labor, and guest satisfaction today.
Go deeper: Listen to Anthony and I discuss this today on the Hospitality Daily Podcast (Apple Podcasts, Spotify).
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UPCOMING EVENT
Your ability to earn media coverage shapes your career trajectory, your organization, and your ability to provide hospitality to more people.
I'm thrilled to be joining forces with hertelier to offer you a special live learning event here on LinkedIn with two of the top media professionals in hospitality - Nancy Mendelson and Emily Goldfischer - to show you how to craft compelling stories that capture journalists' attention and drive meaningful exposure for you, your work, and your organization.
A few final things:
If you have any thoughts, ideas, questions, or suggestions for Hospitality Daily, please reply to this email. I’d love to hear from you!
If you have something that would benefit the hospitality professionals who read, listen to, and watch Hospitality Daily, let’s work together to help you help more people.
Thank you for reading.
-Josiah
