“Experience” and “community” are two words so overused that we risk thinking about them too simplistically and missing out on their power in hospitality.
There are a few things on my mind this morning that set the stage for the topic we’ll dive into:
What Bill Graf mentioned in our discussion on the next wave of hospitality: on transformation being the gold standard for experiences
What Charlie MacGregor shared yesterday about community and this morning about what he learned through volunteering at a refugee camp
Today, we’ll explore the intersection of community, experience, and education and the opportunities it represents in hospitality.
