Tuesday, April 9th, 2024

Some of you have told me (nicely) I need to make this short and sweet with actionable insights, so 1) reply and tell me if you agree, and 2) read on if you’d like to learn:

• How The Beatrice hotel reached #1 on TripAdvisor and recognition as one of the best hotels in the region by Condé Nast Traveler

• Practical steps for creating a culture of excellence - especially with team members new to luxury hospitality

• How to form creative partnerships with brands like Dyson and Therabody to enhance the guest experience