How we can make working in hospitality more attractive
Damon Lawrence, Homage Hospitality
Damon Lawrence started his career in hospitality as a front desk agent for the Donovan House, a Kimpton Hotel in Washington DC, before working at Ritz-Carlton, IHG, and Dusit International. After working in these roles, Damon started his own hotel development group, Homage Hospitality, as well as Unflagged Academy, a mentorship platform for the next generation of hospitality leaders.
Today, he shares with us what we might do to make working in hospitality more attractive to more people.
The big idea: Flexible work scheduling could be the key to attracting more talented people into our industry.
- "I got my sister a job at the Ritz Carlton and she couldn't stand it.
- "We haven't done a good enough job of being creative in how we allow flexibility in the workspace for people.
- "It's not about the physical space that you're in, it's about the work-life balance and the work experience.
- "We need to do a better job of creating a better work experience.
- "For a lot of people, hospitality is a stepping stone to something else and this is not necessarily their trajectory.
- "Most people want more flexibility to pursue their passions.
Today's challenge: Is offering more flexibility something you could provide to attract more team members?