Decisions drive culture
Eugenio Pirri, Dorchester Collection
Today I'm delighted to introduce you to Eugenio Pirri, the Chief Operations and Culture Executive at Dorchester Collection, which oversees some of the most iconic hotels in the world.
I want you to listen to why he’s focused on culture - and how he's found culture is created:
The big idea: Culture is the sum of all the decisions that are made, even ones as small as deciding to say hello to an associate when passing them in the corridor.
Today's challenge: What decisions can you make today to enhance the culture of your organization?