Eleanor Erickson was a general manager with Hampton Inn by Hilton for 20 years before focusing her time now on providing hospitality leaders with the tools they need to create more sustainable workplace cultures.
Today, she shares a story from early in her career about a question that one of her mentors asked that's made a big impression on her ever since.
🎧 Listen to our 3-minute episode on Apple Podcasts or Spotify
In the moments when they're not working, make yourself available. Go eat a slice of pizza together. Ask them about their day. Ask them about their family. Ask them about their new cat. Ask them about their vacation plans. Leadership is all about the time that you invest in being a human being in partnership with other human beings.
What could this look like for you? How could you create a moment for you to connect with your teams and learn about what's going on in their lives?