Nov 21 • 4M

Why we can never cut corners - Richard Garcia, Remington Hotels

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Appears in this episode

Josiah Mackenzie
Open your day to remarkable hospitality. Get inspiration from the best in the business for serving your teams, guests, and communities.
Episode details

Richard Garcia is a veteran of the US Marine Corps, a star chef, and now, Senior Vice President of Food and Beverage at Remington Hotels.

Today, he shares with us:

  • Why he will never cut corners on providing a great guest experience

  • The tradeoffs he will make to ensure they don’t cut corners

  • Guest experience expectations pre-pandemic vs today

  • What providing a great guest experience can look like at various types of hotels

  • Benefits of delighting your guests

👉 What changes might you need to make to ensure you don’t cut corners on the guest experience?

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Read Richard Garcia’s full story here, or check out the guide to using LinkedIn to attract talent and tell your story.