It’s Thanksgiving Day here in the US, and I know you might be one of those hospitality heroes on the front lines providing hospitality, so thank you.
In today’s episode you’ll learn:
How David’s mom shaped how he thinks about gratitude today
A memorable experience early in his career as a front desk agent
How to make a “thank you” more memorable and meaningful
The gratitude program David uses at his hotel
Creating a culture of gratitude
👉 How can you thank and recognize your team today?
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