Nov 3 • 9M

🍍 How The Library Hotel Collection reached #1 in the world

Listen to Adele Gutman tell the behind-the-scenes story

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Appears in this episode

Josiah Mackenzie
Open your day to remarkable hospitality. Get inspiration from the best in the business for serving your teams, guests, and communities.
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Adele Gutman and her team at The Library Hotel Collection achieved some pretty extraordinary results:

  • Their 4 hotels in NYC earned placement in the top 4 spots on TripAdvisor in a city with hundreds of exceptional hotels

  • Their Aria Hotel in Budapest was the #1-rated hotel in the world on TripAdvisor in 2017, out of more than a million accommodations on the platform

  • The Library Hotel Collection as a whole had the highest overall online review scores in the world according to a brand study by ReviewPro

How did they do it?

Adele shares the behind-the-scenes story in today’s episode.


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