Nov 3 • 9M

🍍 How The Library Hotel Collection reached #1 in the world

Listen to Adele Gutman tell the behind-the-scenes story

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Appears in this episode

Josiah Mackenzie
Open your day to remarkable hospitality. Get inspiration from the best in the business for serving your teams, guests, and communities.
Episode details

Adele Gutman and her team at The Library Hotel Collection achieved some pretty extraordinary results:

  • Their 4 hotels in NYC earned placement in the top 4 spots on TripAdvisor in a city with hundreds of exceptional hotels

  • Their Aria Hotel in Budapest was the #1-rated hotel in the world on TripAdvisor in 2017, out of more than a million accommodations on the platform

  • The Library Hotel Collection as a whole had the highest overall online review scores in the world according to a brand study by ReviewPro

How did they do it?

Adele shares the behind-the-scenes story in today’s episode.

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