Nov 8 โ€ข 4M

๐Ÿ Heroism in hospitality

What we can learn from the 11 Mirrors Design Hotel in Kyiv

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Appears in this episode

Josiah Mackenzie
Open your day to remarkable hospitality. Get inspiration from the best in the business for serving your teams, guests, and communities.
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I asked Dylan Beaumont about a hotel that inspired him recently, and he said 11 Mirrors Design Hotel in Kyiv.

โ€œIf hospitality is about showing warmth, comfort, and a home away from home, they're doing it better than anyone else.โ€

โ€œThere is heroism in providing service when no one would expect you to do it.โ€