Today we’ll be looking at:

• Something I found at the San Francisco Fairmont this afternoon

• A glimpse into Brian Chesky's Airbnb innovation roadmap

The ‘Bee Hotel’ at the San Francisco Fairmont

This afternoon I was at the San Francisco Fairmont, and came across this:

Brilliant! Simple. Great for the environment. A fun attraction for visitors.

BTW: They have some pretty great vintage promotional posters too:

I’d like to see more hotels with history like this show their history through galleries on property (and their website). It does a great job giving a sense of place to guests and visitors.

Learning from Brian Chesky's Airbnb roadmap

Last week Airbnb’s Brian Chesky asked for innovation inspiration from his Twitter followers:

Brian Chesky @bchesky

If Airbnb could launch anything in 2022, what would it be?

January 2nd 2022

276 Retweets4,248 Likes

For anyone in hospitality, this thread is worth a read to see what people are asking for when it comes to lodging. A few that stood out to me:

Erik Dunteman is Hiring @erikdoingthings

@bchesky Global membership for nomads. I’d pay y’all a 12 month lease to keep me housed around the world.

January 2nd 2022

41 Retweets2,279 Likes

Jennifer Michelmann @alsterfalter

@bchesky I just want three filters: Small kids-friendly, pet-friendly, has a nice view. I guess I’m not part of your target audience anymore since I got kids 🤷‍♀️. I used to love Airbnb, but it‘s unusable for me if I have to read through all the listings if they have a highchair or cot.

January 3rd 2022

54 Likes

𝕻𝖍𝖎𝖑 𝕮𝖆𝖘𝖙𝖗𝖔 @philshungry

@bchesky Selfishly - a way to connect w other random people traveling to the same place at same time via common interests - make friends Logically - crypto payments Hilariously - teleport Seriously - rate safeness of neighborhoods (had a few very nice places in horrible rough hoods)

January 2nd 2022

2 Retweets349 Likes

Matteo Franceschetti @m_franceschetti

@bchesky Partnership with Eight Sleep to make sure all the guests sleep better

January 4th 2022

1 Retweet87 Likes

Quintin Woods @qdwoods

@bchesky Company retreats. Curate places based on employee count. Spin off a version of the current timeline view for people ops teams to plug in events (custom or Airbnb experiences) and easily share schedule with their teams.

January 3rd 2022

47 Likes

Later, he shared the top votes:

Brian Chesky @bchesky

Got 4,000 suggestions. Here are the top 6: 1 - Crypto payments (top suggestion) 2 - Clear pricing displays 3 - Guest loyalty program 4 - Updated cleaning fees 5 - More long-term stays & discounts 6 - Better customer service Already working on most, will look into others now!

Brian Chesky @bchesky

If Airbnb could launch anything in 2022, what would it be?

January 5th 2022

496 Retweets4,883 Likes

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